Avoid surprises in you bill by paying the same amount each month.
Sign up in April for AMP (Average Monthly Payments)
What is AMP?
Often referred to as budget billing, we calculate the fixed billing amount based on the past 12-months of usage at your residence. Budget Billing allows you to stabilize your monthly energy cost by paying the same amount each month -- preventing spikes in your bill. Instead of paying large bills in the winter and small bills in the summer, the amount is spread out over the year.
Most customers experience higher bills in the winter, since natural gas is typically use for heating. You can avoid the roller coaster ride of gas bills by paying a set amount each month starting in May. With typical low usage over the summer, you will build up a credit going into the winter months which helps lower the stress of winter bills. You can keep track of your credit on your monthly statement.
How Does It Work?
Based on the past 12-month billing history at the service address, we will calculate your payment amount, which will be billed monthly for eleven (11) months. On the 12th month (April), we calculate the difference between the actual gas charges and the payments received. • If your actual usage at the end of the term is MORE than the payments received, you will be billed for the difference. • If your actual usage is LESS than your budgeted payments, a credit will be applied to your account. • There are NO FEES for using this program.
How Do I Enroll?
Enrollment takes place in April and billing begins in May.
You must have 12 months of billing with an Excellent payment history.
You can call our customer service department at (864) 862-0042 or fill out the form. You will receive a letter with the amount that you will agree to pay and you will sign and return by the date on the letter.